Millennium Bank
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Privacy Statement Highlights
   
Information about
Privacy and Security
Information Security
Accuracy of Information
Information
Sharing Information
For Your Information
E-Mail
Internet Web Site Information
Planning Tools
Contacting Us

At Millennium Bankshares Corporation, Millennium Bank and Millennium Bank's subsidiaries (together the Bank), we respect your privacy. You have chosen to do business with us, and in return, we are obliged to keep your information secure and confidential.

The Bank does not share customers' non-public financial information with our corporate family and we do not share your information with any third party list providers or sell your information to outsiders. At any time, you may contact us if you have any questions about the sharing of information.
Information Security

We value your trust. Maintaining security over your personal and financial information is one of our most critical relationship responsibilities.

Our employees will only access information about you when needed to maintain your accounts, to consider a request from you, or to exercise our rights under any agreement with you. Employees are trained and follow standards and procedures designed to prevent misuse of your information. At no time will a Bank employee ask for your Internet Banking Password, nor should it ever be given to anyone.

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Accuracy of Information

We strive to maintain current information on all of our valued customers. If you find that our records are incomplete or inaccurate, please let us know so that we can make corrections where necessary.

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Information We Collect
  • Information we receive on applications or other forms (name, address, phone number, or social security number)
  • Information about transactions with us, our affiliates or others (account activity, payment history, account balance)
  • Information from a consumer reporting agency (such as your credit worthiness or credit history)

We also collect and use various types of information, such as: information available from public records, lifestyle and other demographic or survey information, and information supplied by you. We use this information to service your accounts and to better understand the financial services you're interested in and the best way to offer them to you.

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Sharing Information

We exercise care in controlling who receives information and what type of information is shared. The Bank will share information only for legitimate business purposes, such as completing financial transactions you request. In-line with our goal of providing a full complement of financial services, the Bank may also find the occasion to share information with companies that provide services for us. Such companies might, for example, assist us in offering you certain products and services. These companies act on our behalf and are obliged to keep the information that we provide to them confidential.

Millennium Bank may also exchange or provide information with credit bureaus and similar organizations when legally required or permitted in connection with an acquisition or sale, or in connection with a fraud investigation. If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you before we comply with the request (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with outside parties, including government agencies.

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For Your Information

To reduce the amount of advertising you receive from other companies, you can write to the following agencies:

    For mail advertising:
    Mail Preference Service
    c/o Direct Marketing Association
    P.O. Box 282
    Carmel, NY 10512

    For telephone advertising:
    National Do Not Call Registry
    donotcall.gov
    (888) 382-1222

Please be sure to include complete information about each name, address and telephone number you would like excluded from these lists. If you have moved within the last year, please also include your old address and phone number. The same is true for name changes and the addresses and phone numbers associated with each name.

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E-Mail

We save your e-mail and e-mail address as well as our response so that we can properly address any follow-up questions you may have. We also do this to meet legal and regulatory requirements.

You have two options for contacting us by email. 1) For general inquiries containing no confidential information, go to www.millenniumbank.com and select Request Info, which will take you to the Branches and ATMs screen. You may then choose from several email options, including general inquiries and loan inquiries. 2) For accountholder inquiries containing personal account information, log on to our free Online Banking service, also located at www.millenniumbank.com. Once logged into Online Banking, select "send message" in the Message Center box. Your inquiries and our responses sent through our Message Center are secure and use Secure Socket Layer (SSL). You may also contact us by phone, U.S. postal service, or by visiting any of our six branches in Virginia.

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Internet Web Site Information

Whether you are a current customer or just visiting our Web site, we safeguard the information you provide to us at www.millenniumbank.com .

When you access your online account, the information is sent in a “secure session” established with Secure Socket Layer (SSL). If you submit an application online, you should end your browser session before leaving your computer.

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Planning Tools

We provide planning tools in our Internet web site that help you make the financial decisions right for you. We encourage you to use these tools as often as you like. When you use various planning tools on our Web site, the calculations run on either your PC or our server. We do not capture the personal information you provide on these planning tools. Examples include the mortgage calculator and investment calculator.

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Contacting Us

You may also contact us directly if you have any questions about the sharing of information. Our general number is 703 464-0100. If you believe that we have not complied with your preference, please contact us at the telephone number on your account statement, and we will be happy to investigate. To contact us in writing, please write to:

Millennium Bankshares Corporation, or Millennium Bank N.A.
1601 Washington Plaza
Reston VA 20190
Attn: Privacy Officer

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